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Welcome to Kamal Tec
Your connection to reliable and certified Pre-owned devices.
We firmly believe that the only difference between buying a new appliance or a certified used appliance should be the price. That's why we rigorously test, clean, sanitise and certify every appliance we sell. You'll have peace of mind knowing that your purchase is backed by our unrivalled 3-year warranty and 14-day "love it or return it" guarantee.
Frequently Asked Questions
Find answers to common questions about our Pre-owned iPhones services
Opting for a semi-new iPhone offers significant savings compared to buying a new model at high prices. Semi-new iPhones are cheaper but just as functional as new ones.
What's more, opting for a semi-new smartphone is an environmentally friendly choice. Buying a new mobile phone consumes the same amount of energy as recharging and using a semi-new one for ten years.
Essentially, buying a semi-new car means saving both your wallet and the planet.
Cost is an important factor. A semi-new iPhone can be 30% to 70% cheaper than a new iPhone. This significant price difference is due to the fact that semi-new iPhones have had one previous owner.
However, the main difference lies in its aesthetics. Depending on the refurbishment process, a refurbished iPhone may have more or fewer visible scratches.
However, there's no need to worry about the functionality of the refurbished iPhones. They work at 100% capacity, just like the new ones. That's why we call them "Semi New".
We offer our customers a 36-month guarantee on every iPhone available online at Kamal Tec.
You may wonder what the difference is between the 36-month legal guarantee and the guarantee of conformity.
The legal guarantee is effectively 36 months for all electronic products, whether second-hand or not. However, for second-hand products, after 6 months from purchase, it is up to the customer to demonstrate that the product was faulty from the start. That's why most sellers only offer guarantees of 6 months or 1 year at the most. At Kamal Tec, it's like new products with a 3-year guarantee.
In the event of a problem, we will diagnose, repair or replace the appliance depending on the fault.
The guarantee covers all technical faults with the mobile phone, excluding damage due to drops and/or impacts and oxidation due to contact with water.
The battery is a consumable part and its depreciation depends on how you use your smartphone. We guarantee 80% of its original capacity upon delivery. You have 6 months to report any problems with the battery and we will replace it.
This way, in the event of a fault, Kamal Tec's customer service will be your only contact.
Yes, Kamal Tec provides financial help through its partnership with Floa Pay. With this partnership, Kamal Tec offers customers the option of splitting their payments into three interest-free instalments. This allows customers to spread the cost of their purchase over three months without incurring any additional charges. It's a convenient way for customers to manage their budget and get the products they need at the same time.
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