Kamal Tec recommends that you carefully read this Privacy Policy, which provides important information on how Kamal Tec uses the Personal Data collected. This Privacy Policy may be amended from time to time by unilateral decision of Kamal Tec, so it is recommended that you consult it regularly.
The Kamal Tec website is a website that provides information about the activity of Kamal Tec, accessible on the domain www.Kamaltec.shop, owned by Kamal Tec.
The "Kamal Tec" website is a site through which Kamal Tec sells mobile phones, smartphones and related accessories and provides information about its activity.
Through the Site, the User may analyse the products and/or services available for sale by Kamal Tec (the "Products"), acquiring them by entering into a purchase and sale agreement.
The Site contains texts, photographs, graphics, logos, images, copyrighted works and other types of information (the "Content").
A "User" is considered to be any individual or institution that, in general, through the Website, visits the contents made available therein.
The Website is not intended to be used by minors under 18 (eighteen) years of age, so the personal data of minors is not intentionally collected. If we suspect or become aware of the use of the Website by a minor, we will make reasonable and necessary efforts to delete the Personal Data relating to them that we have collected in the legitimate belief that we are interacting with an adult, and Kamal Tec cannot be held responsible for the use of such data that may nevertheless have occurred.
This Privacy Policy applies to the Website and sets out Kamal Tec's policy regarding the collection and processing of personal data of natural persons ("Personal Data").
Kamal Tec is aware of its responsibility to collect and process, with due diligence, the Personal Data entrusted to it and to keep it secure, ensuring its total privacy, confidentiality and integrity, all in scrupulous compliance with the law.
This also explains the rights enjoyed by Personal Data Subjects under (i) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), (ii) any Portuguese legislation that directly regulates, transposes and applies the GDPR and other regulations and/or directives relating to data protection and privacy, and (iii) any judicial or administrative interpretation, recommendation, regulation, code of conduct, code of practice, standard contractual clauses or certification mechanism approved and published by a supervisory authority, as applicable, is in force and in accordance with any subsequent amendments and/or replacements.
What we collected
We may collect the following information:
Identification and contact details: Name, ID number, VAT number, age, date of birth, telephone number, email address, billing address and delivery address, payment details, electronic identifiers (digital login credentials), etc. ;
Relationship with Kamal Tec: History of products and services you have researched, purchased or subscribed to;
Profile: Likes, interests and preferences in your relationship with Kamal Tec.
"Technical Information" is collected from Users of the Site, including, but not limited to, the following: the IP (Internet Protocol) address, the browser, the operating system or the date and time of access to the various subpages of the Site. The Website will relate this Technical Information to the rest of the information collected. The Technical Information collected is intended to implement improvements to the Website that allow for the development of new functionalities, the integration of functionalities from other entities external to Kamal Tec and/or to improve the user experience. If necessary for this purpose, the Technical Information may be cross-referenced with Personal Data.
The Technical Information collected may also be used for the purposes of marketing, publicising and/or advertising Kamal Tec and the Site, and Users may be contacted by Kamal Tec in this regard.
For more information, we suggest you carefully read the website's "Cookies Policy" at: KamalTec.shop/politics-of-cookies.
What we do with the information we collect
We need this information to understand your needs and provide you with a better service, and in particular for the following reasons
Conclusion of contracts for the purchase of Products and management of the commercial relationship; Maintenance of internal records; Use of information to improve our products and/or services, either for internal analysis or to provide data to external companies dedicated to collecting opinions on purchases made; We may periodically send promotional e-mails about new products, special offers or other information that we think may be of interest to you, using the e-mail address you have provided; Occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, telephone, fax or post. We may use the information to personalise the website according to your interests; We may use the Personal Data to comply with legal and regulatory obligations applicable to the activity of Kamal Tec, as well as to comply with legal rules regarding the protection of personal data; We will also use the Personal Data in the legitimate interest of Kamal Tec, so that it can provide a better service to its customers, improving the way it carries out its activity, the quality of its services, as well as to carry out statistics, surveys or market studies and to communicate news, opportunities or campaigns to our customers. For these purposes, Kamal Tec may use information on product sales and other issues (returns, repairs or others), anonymously and without any characteristics that could identify the Data Subject. Kamal Tec's legitimate interest respects the fundamental rights and freedoms of the Data Subject, including the protection of their Personal Data, their honour and their personal and family privacy.
- Your express consent: either in writing or orally, for example, for direct marketing purposes, to receive emails or SMS messages from Kamal Tec; - The performance of a contract: which you have entered into with Kamal Tec, such as a contract for the purchase and sale of products or services acquired from Kamal Tec; - The fulfilment of a legal obligation; - The legitimate interest of Kamal Tec: for example, for the purpose of improving the quality of the service provided. Kamal Tec undertakes to process your personal data in a way that guarantees the confidentiality, security and protection of such data against unauthorised or unlawful processing and against loss, destruction or damage.
As a rule, we do not pass on Users' Personal Data to third parties. When we pass on data to third parties, we do so in the course of carrying out our business and in order to fulfil our legal or contractual obligations or pursue our legitimate interests (for example, communicating the address and contact details of transport companies for the purpose of delivering orders). In the event of data transmission, we limit such transmission to what is strictly necessary and endeavour, whenever possible, to anonymise Personal Data. In addition, Kamal Tec undertakes to seek partnerships and to disclose Personal Data, for the purposes of providing its services, only to entities that fulfil all legal requirements and best practices with regard to their security, that are certified by reputable entities within their area of activity, that demonstrate that they have the recommended security levels for receiving, processing and storing Personal Data and that ensure an adequate level of protection for Personal Data. However, Kamal Tec has no way of technically validating that all security recommendations are adopted at all times, and cannot be held responsible for any security incidents or data breaches attributable to third parties.
Kamal Tec will always collaborate with the competent authorities, providing them with all the information to which it is legally obliged, including, where appropriate, the information of its Users or provided by them, in whole or in part, and cannot be held responsible either for this disclosure or for the use made of it by the competent authorities. If technically possible, this information will be transferred in encrypted form. Kamal Tec will endeavour to inform Users affected by such measures, unless it is legally prohibited from doing so.
The User expressly consents to the sharing of Personal Data with the aforementioned entities.
The disclosure of statistics on the use of the Site, particularly, but not exclusively, for marketing purposes or the publication of case studies, will always be done by anonymising the information collected.
Kamal Tec does not commercialise the Personal Data, including Payment Data, that it collects through the Website in any way, including by direct sale or exchange of consideration.
The User, as Data Subject, has the right to prevent, at any time, their personal data from being processed by Kamal Tec, in any form, for the purposes of marketing communications. This right can be exercised by sending an e-mail to Kamal Tec using the contact form at https://kamaltec.shop/contactos .
Users may also exercise their rights, as Data Subjects, to access, rectify, erase, object to, limit the processing of and portability of their Personal Data, by the following means: (i) sending a written communication to the following address: R. do Arco do Marquês de Alegrete 6 loja G, 1100-034 Lisboa, Portugal, (ii) by e-mail, using the contact form at (https://kamaltec.shop/contactos).
Kamal Tec would be grateful if you could contact us immediately if you have any complaints or queries regarding the way Kamal Tec uses and processes your Personal Data. Kamal Tec will endeavour to resolve the situation as quickly as possible.
The User also has the right to lodge a complaint at any time regarding the processing of their Personal Data with the National Data Protection Commission, via the respective website www.cnpd.pt.
Kamal Tec will retain Personal Data only for the period necessary to provide its services and/or fulfil its legal and/or contractual obligations and/or for as long as the consent given by the Data Subject remains in force.
After the full performance of its Services, Kamal Tec will only retain Personal Data that is reasonably necessary for the purposes indicated above and for as long as necessary.
Kamal Tec may keep Personal Data for longer periods, in particular when it is obliged to do so by virtue of legal, regulatory, tax or accounting obligations, as well as in the context of complaint or grievance procedures or litigation relating to Personal Data.
Kamal Tec's main point of contact for dealing with any issues relating to the protection of personal data is the Privacy and Personal Data Protection Officer, who can be contacted via the contact form at (https://kamaltec.shop/contactos) .
Security measures
Personal data is stored on highly secure servers at hosting providers that fulfil the strictest international requirements. The databases in which they are stored are encrypted. The hosting services with which Kamal Tec works must ensure that they fulfil the strictest security requirements, not only with regard to access via the Internet, but also from the point of view of physical access, with regard to the servers and the premises where they are installed.
Changes to the Privacy Policy
In the event of a change to this Privacy Policy, Users will be notified by email thirty days before the new wording comes into force.
In order to offer Floa Pay payment methods, at the time of payment we may transmit to Floa, during the purchase process, your personal data included in the contact form and order details, so that Floa can assess whether you fulfil the requirements to access its payment methods and to adapt these payment methods to your profile. Your personal data is processed in accordance with the provisions of Floa's privacy policy.
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